Frequently Asked Questions

What can we help you with?

Look around or feel free to reach out at support@orchard.com
General

General

About Us
What is Orchard?
What services does Orchard offer?
Where does Orchard operate?
Is Orchard a home flipper?
Do you have real estate agents?
Who is Perch Title of Texas?

Buy & Sell

How it works
What is the Orchard Buy & Sell service?
How is buying and selling with Orchard different than a traditional home buying process?
What are the benefits of buying and selling with Orchard?
Who can buy and sell with Orchard?
How much does it cost to use the Buy & Sell service?
How do I get started?
Home Valuation
How is my home sale estimate calculated?
What is the Orchard cash offer?
Who does the home inspection on my current home?
Why do I need a home inspection?
Our Home Advisors
Who are Orchard's Home Advisors?
When do I meet my Orchard Home Advisor?
How does Orchard Buy & Sell compare to working with a traditional agent?
Buying with Orchard
What are the benefits of buying with Orchard?
What types of homes can Orchard show me?
How does the buying process work?
What payments do I make on the new home?
Do I have to buy a home from Orchard if I want to use the Buy & Sell option?
How does the mortgage process work for the home I am buying?
How does the closing process work for the home I am buying?
What happens if I don't find a home I want to buy?
Listing with Orchard
What are the benefits of listing with Orchard?
What happens to my mortgage payments?
What happens if I want to modify the listing price of my home?
What happens if my home does not sell within 90 days of listing?
How does the closing process work for my home sale?
What are my closing costs?

Sell Only

How it Works
How does selling to Orchard work?
How is selling to Orchard different than a traditional home sale?
How do I request an offer from Orchard?
What types of homes does Orchard buy?
What does it cost to sell to Orchard?
Why is there a different cost for the Sell Only service compared to Buy & Sell?
Our Offers
How long is the Orchard offer good for?
How does my Orchard home offer amount differ from websites like Zillow's home value estimates?
How does my Orchard home value differ from my county tax appraisal?
What happens after I request an offer from Orchard?
How does Orchard determine the offer price for my home?
How do the improvements I've made to my home impact my offer amount?
Can I negotiate the Orchard offer?
How do I accept the Orchard offer?
What happens after I accept the Orchard offer?
Home Inspection
When does Orchard come to look at my house in-person?
How does Orchard estimate repairs?
Who does the inspection?
What if the walkthrough or inspection determines repairs are needed on my home?
Closing
What happens to my home after I've sold to Orchard?
How long does the home sale process with Orchard take?
How does the closing process work?
Who covers my closing costs?
How does my mortgage get paid off?
Do I need a survey? What if I can't find mine?

Our Homes

Buying from Orchard
I'm looking to buy an Orchard home, what makes them different?
Can I buy an Orchard home without selling my home to Orchard?
How do I schedule a home viewing?
What does it cost to purchase an Orchard home?
How long does the home buying process take?
I have an agent already, can I buy an Orchard home?