Frequently Asked Questions

What can we help you with?

Look around or feel free to reach out at support@orchard.com
General

General

About Us

What is Orchard?
Who can work with Orchard?
Where does Orchard operate?
Is Orchard a home flipper or an iBuyer?
Do you have real estate agents?
Who is Orchard Title?

Home Valuation

How is my home sale estimate calculated?
How accurate are Orchard’s valuations?
Why do I need a home assessment?
Who does the home assessment on my current home?
What is the Orchard guaranteed sale price?

Our Programs

What programs does Orchard offer?
Which program is right for me?

Our Team

Who are Orchard's Home Advisors?
When do I meet my Orchard Home Advisor?
How does working with Orchard compare to working with a traditional agent?

Move First

Overview

What is the Move First program?
How is Move First different than a traditional home buying and selling process?
What are the benefits of buying and selling with Orchard?
Who can buy and sell with Orchard?
How much does it cost to use the Move First service?
How do I get started?

Buying

What are the benefits of buying with Orchard?
What types of homes can Orchard show me?
Can I work with Orchard if I want to buy a new construction home?
How does the buying process work?
How does Orchard let me buy before I sell?
What payments do I make on the new home?
Do I have to buy a home from Orchard if I want to use the Move First program?
How does the mortgage process work for the home I am buying?
How does the closing process work for the home I am buying?
What happens if I don't find a home I want to buy?

Offer Boost

What is Offer Boost?
Who can use Offer Boost?
How does Offer Boost work?
What are the benefits of buying with cash?
How much does Offer Boost cost?

Selling

What are the benefits of listing with Orchard?
What happens to my mortgage payments?
What happens if I want to modify the listing price of my home?
What happens if my home does not sell within 120 days of listing?
How does the closing process work for my home sale?
What are my closing costs?

List with Orchard

Overview

What is the List with Orchard program?
How is selling with Orchard different than a traditional home sale process?
Who can use the List with Orchard program?
How much does it cost to use the List with Orchard service?
How do I get started?

Listing

What are the benefits of listing with Orchard?
What happens if I want to modify the listing price of my home?
What happens if my home does not sell within 120 days of listing?
How does the closing process work for my home sale?
What are my closing costs?

Guaranteed Home Sale

How does Orchard guarantee my home sale?
How does Orchard determine my guaranteed sale price?
How does the guaranteed sale work when my home is on the market?
Am I required to sell my home to Orchard at the guaranteed sale price?